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Aspire Mail DMS

In today's business climate, there is simply no place for long call holding periods, incorrect call routing or lost messages. While organizations seek additional features to address these needs, they also expect improved efficiency, economy and convenience. Aspire Mail is better able to meet these expectations because it is digitally linked in the Aspire platform. Digital integration brings increased speed and accuracy to your voice mail system. And since Aspire Mail mounts inside the Aspire cabinet, it is easy to install.

In addition to powerful Voice Mail and Automated Attendant features, the new Aspire Mail DMS also offers the latest Desktop Messaging and Desktop Call Control technology. Aspire Mail DMS Desktop Messaging integrates your voice mailbox with your email inbox. Desktop Call Control is a Windows™ application that intercepts Automated
Attendant calls to your extension, provides a screen pop identifying the caller, and offers call handling options.

Desktop Messaging

Consolidate multiple message sources with Aspire Mail DMS Desktop Messaging. Prioritize messages and respond to customers and coworkers more quickly with the power, speed and simplicity of Desktop Messaging. With Desktop Messaging, your email inbox gives you access to all of your email and voice mail. Aspire Mail DMS Desktop Messaging also lets you extend the distribution power in your email program to your voice messaging, making it possible to quickly send voice messages or documents to groups of co-workers. Aspire Mail DMS Desktop Messaging can integrate with various network and email platforms that are SMTP and IMAP4 compliant.

Desktop Call Control

Aspire Mail DMS Desktop Call Control gives you the convenience of managing telephone calls from your PC as those calls are sent to your telephone extension. A Call Control user has several options for handling a call.

Do nothing and automatically have the call follow preprogrammed routing.

  • Transfer the call to a preset destination.
  • Send the caller right to your mailbox.
  • Accept the call and have it transfer to your telephone.
  • Greet the caller with a voice prompt asking them to wait on Hold.
  • View the contact details for the caller.

Call Control Setup

You can change any of these options "on the fly" (during a call) by using your PC mouse to right click on "Transfer Options" or "Hold Options" and changing the items as they appear on the "Setup" screen. You can change the transfer destination, change the greeting that is used by the mailbox, or change the Hold interval.

Call Control Call Log

The Desktop Call Control Call Log makes sure you never miss a call even if the caller didn't leave a message. A call log is created for each call, allowing you to delete individual calls, erase them all, or make a call from the list. You can also export an entry to your Outlook contacts.

Make Call to Contact

Use the Make Call to Contact feature to quickly place a call to any contact in your Outlook Contacts or Address Book. Type a name in the search box or scroll through your contact list, then double-click the record to give them a call. Call Control will automatically dial the number for you.

Integrated Aspire Mail/Aspire Mail DMS Voice Mail and Automated Attendant

Voice Mail for the Growing Business

With Aspire Mail/Aspire Mail DMS, you'll get one-touch access to your most frequently used integrated voice mail features. Use the voice mail features you need the most - like Calling Your Mailbox and Leaving a Message for a co-worker just by pressing a single key. Use this same key to check your Message Count Display to see how many messages you have waiting in your mailbox. One touch "Soft" keys make it easy to manage your voice mail messages. And, while you're on a call, just a few touches can also Transfer your call directly to a co-worker's mailbox. For those important messages, mark them Urgent (for priority treatment) and/or Confidential (for the recipient only).

Have you ever been on the phone with a client or customer and not been able to take notes fast enough? With Aspire Mail/Aspire Mail DMS, just press the programmed Conversation Record key to record the call directly into your mailbox. Later on, review the recorded conversation for important details you may have missed.

Integration for the Way You Really Work

If you can't be at your desk to take calls, press the Call Forward key and Aspire Mail/Aspire Mail DMS will immediately send calls to your mailbox. In addition, your system can Automatically Forward calls when you are busy or can't answer. When your mailbox answers, the caller hears your personal prerecorded Mailbox Greeting and is asked to leave a message. You can record Multiple Greetings (up to 3) and easily select the one you want your callers to hear.

Using the optional Caller ID from your phone system, Aspire Mail/ Aspire Mail DMS stores the telephone number of a caller that left a message in your mailbox. After you listen to the message, Make Call lets you quickly call the person back without manually dialing. The sophisticated Automated Attendant ensures that your calls are answered and routed quickly and efficiently.

Hesitant to leave your desk until that important call comes in? Aspire Mail/Aspire Mail DMS Park and Page can automatically park that call and page you over an in-house paging system with your own pre-recorded announcement. You can then answer the call from any extension. You won't miss that important call and you'll be free to take care of other business away from your desk.

New users will appreciate the First Time Tutorial that automatically guides them through all the Aspire Mail/Aspire Mail DMS power features. While you're busy at your desk, use the Aspire Mail/Aspire Mail DMS Answering Machine Emulation to screen your calls just like your answering machine at home. You can choose to answer that important call, listen to the caller without answering, or let it go through to your mailbox.

Aspire Mail DMS is available in two versions: 4 ports and 8 ports (both expandable to 16 ports). Both versions provide 1400 hours of message storage and 2000 mailboxes. Configuration options are easily customized using the Aspire Mail DMS embedded web server and your Windows™ PC browser. Aspire Mail DMS is required for Desktop Messaging and Desktop Call Control.

Aspire Mail provides 4 voice mail ports (expandable to 8), 30 hours of message storage and 200 mailboxes. Customization is via the provided Windows™ based Admin Program.

The Aspire Platform - Freedom of Choice

Aspire Mail/Aspire Mail DMS is integrated with Aspire, NEC's latest communications system. Aspire allows you to merge your voice and data networks and enjoy the many advantages of Voice over Internet Protocol (VoIP) while enjoying the hundreds of features you've come to expect from traditional digital/analog switching. Aspire lets your organization benefit from the cost-saving advantages of IP even if you're not ready to migrate to 100% IP Telephony immediately. That's because Aspire gives you a choice: You can deploy traditional circuit-switched technology, VoIP or a combination, all from one system! You have the freedom to adopt VoIP when and where you need it, so today's technology investment is protected tomorrow.

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